Accessibility Statement

Last updated: March 3, 2026

Our Commitment

VELUNIQ is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We have chosen Level AA as our target level of conformance.

Measures We Take

VELUNIQ takes the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement
  • Integrate accessibility into our procurement practices
  • Provide continual accessibility training for our staff
  • Include people with disabilities in our design and testing processes
  • Assign clear accessibility goals and responsibilities
  • Employ formal accessibility quality assurance methods

Accessibility Features

Our website includes the following accessibility features:

Navigation

  • Consistent and predictable navigation throughout the site
  • Skip navigation links to bypass repetitive content
  • Clear and descriptive page titles
  • Logical heading structure
  • Breadcrumb navigation where appropriate

Visual Design

  • Sufficient color contrast ratios
  • Text that can be resized without loss of functionality
  • No content that flashes more than three times per second
  • Alternative text for all meaningful images
  • Clear focus indicators for keyboard navigation

Forms and Interactions

  • Clear form labels and instructions
  • Error messages that identify the problem and suggest solutions
  • Adequate time to complete forms
  • No keyboard traps
  • Touch targets of adequate size

Assistive Technology Support

  • Compatible with screen readers
  • ARIA landmarks and labels where appropriate
  • Keyboard accessible functionality
  • Support for browser zoom up to 200%

Known Limitations

While we strive for accessibility, some content may not yet be fully accessible. Known limitations include:

  • Third-party content: Some embedded content from third-party services may not be fully accessible
  • PDF documents: Some older PDF documents may not be fully accessible; we are working to remediate these
  • Video content: Some video content may lack captions or audio descriptions; we are adding these progressively

We are actively working to address these limitations and welcome feedback on specific issues.

Browser and Assistive Technology Compatibility

Our website is designed to be compatible with:

  • Recent versions of Chrome, Firefox, Safari, and Edge browsers
  • JAWS and NVDA screen readers
  • VoiceOver on macOS and iOS
  • TalkBack on Android
  • ZoomText and other magnification software
  • Dragon NaturallySpeaking and other voice recognition software

Alternative Shopping Options

If you experience any difficulty shopping on our website, we offer alternative ways to place your order:

Feedback

We welcome your feedback on the accessibility of the VELUNIQ website. Please let us know if you encounter accessibility barriers:

Email: support@veluniq.com

Phone: +1 (307) 381-4782

We try to respond to feedback within 2 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may contact the appropriate regulatory body in your jurisdiction. In the United States, you may file a complaint with the Department of Justice.

Technical Specifications

Accessibility of the VELUNIQ website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.