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Contact VELUNIQ

Real gemologists, real answers. We typically respond within 2 hours.

Contact Information

Address

30 North Gould Street, Ste R
Sheridan, WY 82801

Business Hours

Mon - Fri: 9:00 AM - 6:00 PM CST

Sat - Sun: 10:00 AM - 4:00 PM CST

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30-day hassle-free returns

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FAQ

Answers to common questions

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Get in Touch with VELUNIQ

Our jewelry experts are here to help with every step of your journey — from choosing the perfect engagement ring to tracking your order. Whether you need help selecting a diamond, customizing a design, or have questions about our policies, we're just a message away.

How to Reach Us

  • Email: support@veluniq.com — We respond within 24 hours
  • Phone: Available Mon–Fri, 9 AM – 6 PM CST | Sat–Sun, 10 AM – 4 PM CST
  • Live Chat: Instant help from our team on the website
  • Virtual Appointment: Book a free consultation with a jewelry expert

Frequently Asked Questions

Before reaching out, you may find your answer in our FAQ page. We cover topics like shipping times, return policies, diamond certifications, ring sizing, and custom designs.