Privacy Policy

Introduction

VELUNIQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Account credentials
• Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website or source
• Location data (with your consent)

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send promotional emails (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations
• Personalize your shopping experience

Sharing Your Information

We may share your information with:

• Service Providers: Payment processors, shipping carriers, and email service providers
• Analytics Partners: To help us understand website usage
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings.

Types of cookies we use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments
• Access controls for employee access to data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to or restrict certain processing
• Data portability

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.

Do Not Sell My Personal Information

Under the California Consumer Privacy Act (CCPA) and similar state privacy laws, you have the right to opt out of the "sale" of your personal information. VELUNIQ does not sell your personal information to third parties for monetary consideration.

However, some sharing of information with advertising and analytics partners may be considered a "sale" under certain privacy laws. If you wish to opt out of such sharing, you may:

• Email us at support@veluniq.com with the subject "Do Not Sell"
• Adjust your cookie preferences in your browser settings to block third-party cookies
• Use the Global Privacy Control (GPC) signal in your browser, which we honor

We will process your request within 15 business days and will not discriminate against you for exercising your privacy rights.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us: